Privacy Policy

This Privacy Policy explains how Privilege Houston Rooftop Lounge (“Privilege Houston,” “we,” “us”) collects, uses, and shares information when you visit privilegehou.com, join our guest list, book a section or birthday package, or contact us.

Information we collect

Information you give us. When you use a form on our site, we collect what you enter, which may include:

• Your name, phone number, and email address
• The date of your visit or section, party size, and the package you choose
• Your birthday, if you share it for a birthday booking
• Any message you send us
• Whether you agreed to receive marketing emails

Information collected automatically. Like most websites, our hosting provider records basic technical information such as your IP address, browser type, device, and the pages you visit. Pages with an embedded map or video load content from Google Maps, YouTube, or Vimeo, which may set their own cookies under their own privacy policies.

How we use your information

• To respond to your reservation, guest list, birthday, or contact request
• To confirm and manage your booking and contact you about your visit
• To send you promotions and event updates by email, only if you opted in
• To keep our website secure and working properly
• To comply with legal obligations

Marketing emails

We only send marketing emails if you check the consent box on one of our forms. You can unsubscribe at any time using the link in any email or by writing to info@privilegehou.com.

How we share your information

We do not sell your personal information. We share it only as needed to serve you:

• With our management and staff who handle reservations and guest services
• With the marketing and promotions team that manages our guest lists and bookings on our behalf
• With service providers that help us run the site, such as website hosting and email delivery
• When required by law, or to protect the safety and rights of our guests, staff, or business
• As part of a sale, merger, or transfer of our business

Cookies

Our site uses cookies that are needed for it to work, such as remembering form submissions. Embedded third-party content may also use cookies. You can block or delete cookies in your browser settings, though some features may not work as expected.

How long we keep information

We keep your information only as long as needed for the purposes above, such as managing your booking and our guest list, or as required by law. You can ask us to delete it at any time.

Security

We use reasonable measures to protect your information, including encrypted connections (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct, or delete the personal information we have about you, or to stop sending you marketing emails. Depending on where you live, including Texas, you may have additional rights under applicable privacy laws. To make a request, email info@privilegehou.com. We will respond within the time required by law.

Age requirement

Privilege Houston is a 21+ venue. Our website is not intended for anyone under 21, and we do not knowingly collect personal information from children under 13. If you believe a minor has sent us information, contact us and we will delete it.

Links to other websites

Our site links to other sites, including social media, ticketing platforms, and our sister venues through Houston Nightlife. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

Privilege Houston Rooftop Lounge
808 Anita St, Houston, TX 77006
Email: info@privilegehou.com
Phone: (832) 419-9826